Brandy

Support

Effective date: 19 October 2026 · Version 1.0

Contents
  1. Contact us
  2. How do I buy?
  3. How do I sell?
  4. What does the “Nusxa” label mean?
  5. Reporting and blocking
  6. Photo or brand rights
  7. Deleting your account

1.Contact us

We usually reply within a day. We answer personal-data requests within 10 days (Privacy Policy).

2.How do I buy?

Open a listing and tap “Write” (Uzbek «Yozish»): a chat with the seller opens in Telegram. You agree on the price, meeting and delivery with the seller yourself. Brandy is not a party to the deal, takes no payments and no commission.

3.How do I sell?

Tap “＋” at the bottom: photos, brand, size, condition and price. The listing appears in the app and on the @brandyuz_official channel. Selling needs a Telegram account, because buyers message you on Telegram. If you signed in with Apple, “＋” offers to connect Telegram once.

4.What does the “Nusxa” label mean?

Sellers say whether an item is original. If it isn’t, the listing carries the “Nusxa” (“Copy”) label, so buyers know exactly what they get. If a copy is listed as original, report it.

5.Reporting and blocking

The “⋯” button on a listing or a seller’s page → “Shikoyat qilish” (Report) or “Bloklash” (Block). Moderators review reports within 24 hours. Blocked users: Settings → “Bloklanganlar”.

6.Photo or brand rights

If a listing uses your photo or violates your rights: “⋯” → “Shikoyat qilish” → “Rasm meniki / huquqim buzilgan” (This is my photo / my rights are violated). Or email support@brandy.uz. We check and remove the listing.

7.Deleting your account

In the app: Settings → “Akkauntni oʻchirish” (Delete account). Your listings and activity are deleted; details: Privacy Policy, section 8.